Terms and Conditions for Cashback

1. This offer entitles the customers to receive cashback on their UPI or NEFT. The customers will be responsible for their choice of the cashback transfer method. The denomination of the cashback will be revealed after successful registration on the promotional website.
2. Any customer purchasing a promotional product and following the directions on the pack, shall be eligible to receive a voucher. The customer shall receive a cashback of an amount mentioned on the promotional website. 
3. By redeeming the offer provided on the same, a participant agrees to be bound by the terms and conditions below.
4. These Conditions apply to every person redeeming the offer ("Participant”) given by Premier Sales Promotions Pvt Ltd. No claim shall lie for any redemption requests made after the expiry of the offer Period.
5. Every Participant will be responsible for entering details such as UPI ID, Bank Account Number, etc. Premier Sales Promotions Pvt. Ltd. will not be responsible for any incorrect entries or details on the promotion website. No change in details will be entertained once you have submitted the booking.
6. This offer can be availed by any Indian resident of 18 years of age or above.
7. Every Participant agrees that the details shared by the Participant including name, mobile no. and other information (Data) are required for the purpose of participation in this offer. Each Participant hereby expressly provides his/her consent to Premier Sales Promotions Private Limited and Havells India Limited along with its affiliates to process and store Data in connection with the successful implementation of this Cashback offer/ scheme, including cross-border processing.
8. The Payment processing partner holds the right to refuse transactions deemed fraudulent as per their policies. In the event of any fraud detection, the wallet partner reserves the right to modify/change, discontinue, terminate, and withdraw the offer at any time during the offer Period.
9. The Participant acknowledges that relevant state and central taxes may be deducted by the merchant while redeeming the discount offer and therefore, the amount reflected in the voucher may not be the same as the final redemption value received by the Participant.
10. In no event shall Premiere Sales Promotions Pvt. Ltd or Havells India Ltd. be held liable for any issues relating to the redemption of the voucher including redemption requests not being honored by the payment processing partner.
11. In no event shall the maximum liability of Premier Sales Promotions Pvt. Ltd. and/or Havells India Ltd. exceed the value of the voucher as the case may be.
12. Participants can raise a complaint related to this offer at feedback@bigcity.in or at customercare@havells.com.
13. Any disputes or differences in connection with the offer shall be governed by the laws of India and shall be subject to the exclusive jurisdiction of the Courts at New Delhi.
14. The Payment processing partner reserves the right to restrict cashback for any account with suspicious behavior or invalid details/credentials. The wallet partner/payment processing partner has the right to ask for documents to prove the customer/user's identity.
16. This offer is subject to government regulations.

Winner Selection, Announcement, and Contacting Winners for Bumper Reward:

1. All entries except from TN will be collated at the end of the Campaign.
2. These entries will be sent to a third-party auditor for Winner selection
3. Once the winner selection is complete through random scientific selection, the third-party auditors will share the list of winners with BigCity.
4. The Winners of the Campaign will be contacted by the Campaign Partner or execution partner through calls, direct messages, WhatsApp, email, etc. By accepting these T&Cs you signify your consent to be contacted for this Campaign including for procuring additional information that may be required for delivering Prizes where applicable.
5. Prize Winners will be required to respond to confirm eligibility and to provide verification documents within 3 days of initial contact to be eligible for the Winner selection process. Prize Winners will be required to share the verification documents as provided below:
• Copy of PAN Card
• Aadhar Card and
• Passport
• DL/Voter ID Card
As proof for identification and verification purposes only
6. Shortlisted Participants will be confirmed as Winners subject to him/her satisfying the verification process and upon submission of all relevant documents to the Execution Partner. Havells and/or the Execution Partner shall not be responsible for any accident mishap or loss of the verification documents.
7. In the event that the Prize Winners do not respond to communications within 3 days of initial contact, the execution partner reserves the right to disqualify that Prize Winner, and the Prize will be forfeited or offered to another Participant as Havells in its sole discretion deems fit.
8. If the Prize Winner’s number is busy, unreachable, or he/she does not attend the call, two further attempts will be made to contact the Prize Winner within the next day. If even on the third attempt, the Prize Winner does not attend the call or is unreachable, the Prize Winner’s participation in the Campaign will come to an end and the Prize Winner’s entry will not be considered for the Prizes.
9. No Prizes will be awarded if the information presented by the Participant(s) is suspected to be incorrect or fraudulent either by the independent auditor or the Campaign Partner basis the information earlier shared by the Participant at the time of first contact or for any other reason.

General Terms & Conditions

1. This Voucher entitles you to an assured cashback of Rs. 100 and up to Rs. 2000 subject to any applicable taxes.
2. This offer is for consumers only and is not a trade scheme or employee scheme for the Company’s employees, retailers, dealers, and/or distributors. The usage of this Voucher is incumbent upon the terms & conditions to be followed by the voucher holder/purchaser. Such conditions need to be followed by the voucher holder/purchaser.
3. The "How to Use/Redeem" instructions form a part of these Terms & Conditions.
4. The Promotion & contest shall run on the select SKUs only.
5. This offer is subject to promotional availability. This offer is not exchangeable for “cash” or for “sale”.
6. Any costs associated with entering the promotion, including accessing the promotional website, are the responsibility of each entrant. Also, regular call and message rates will apply as per the consumer telecom operator in their respective circles.
7. Only one voucher code per booking will be entertained. Multiple vouchers cannot be booked together.
8. Only printed invoice/bill that includes in a legible manner the Store Name (Only select Outlets), Store Address, Store GST No, Date of Purchase, Invoice/Bill No, Item Names (only the participating products), and prices will be considered as an eligible receipt for the purpose of claiming rewards.
9. No handwritten bills/invoices or photocopied bills/invoices, scanned, illegible, tampered or defaced bills/invoices will be considered.
10. Only the purchases made between 01/04/2024 – 15/05/2024 (75 Days)will be considered for rewards.
11. The invoice/bill copy should clearly mention the eligible products i.e.. < SKU name>
12. The invoice/bill copy should be in ENGLISH language only.
13. One single bill/invoice will be valid for one reward, regardless of the number of eligible SKUs purchased in that invoice.
14. Photocopied, torn or mutilated Vouchers will not be accepted.
15. Customer purchase invoices should have the customer name and mobile number, no registration/booking will be entertained if the invoice is in the name of any other person or company/organization.
16. The customer will need to register the voucher within 15 days of their purchase or before the last date to register i.e. 30/05/2024, whichever is earlier, failing which the voucher will be invalidated and cannot be used further.
17. A maximum of one voucher can be used per person, per mobile number, per email id, and per account, per invoice during the promotion period.
18. PREMIER SALES PROMOTIONS PVT LTD is acting as an executing agency for this promotional offer.
19. Premier Sales Promotions Pvt. Ltd. and/or Company hold no legal and financial liability on unclaimed offers, incentives, vouchers, etc. beyond the applicable period of the promotional offer.
20. Under this promotion, the Vouchers are being offered directly by Premier Sales Promotions Pvt. Ltd. The Company is not responsible either directly or indirectly with respect to any matter pertaining to this Voucher and the prize offered with this Voucher.
21. Each Participant represents and warrants that he/she is legally competent to enter into binding contracts under applicable laws. By taking part and/or entering into the Contest/promotion the Participant warrants that all information provided by the Participant regarding the Participant's name, age, state, city, address, phone number, etc., is true, correct, accurate, and complete.
22. The decision of Havells or its Agency, as regards the selection of winners and distribution of the prizes shall be final, subject only to Havell's approval. No correspondence or any other claims whatsoever, in this regard will be entertained.
23. No queries, claims, disputes, complaints, or grievances shall be entertained by Havells. and its agency after 15 days from the date of the closure of the contest/promotion period.
24. Premier Sales Promotions Pvt. Ltd. shall not be liable in any manner for any cost or expense incurred for the purpose of redemption of the Voucher.
25. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Company, including but not limited to technical difficulties, unauthorized intervention or fraud, the Company reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to invalidate any customer; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
26. Premier Sales Promotion Pvt. Ltd. is not responsible for any problems or technical malfunction of any telephone or network or lines, servers or providers, computer equipment, software, technical problems or traffic congestion on a mobile network, or any combination thereof, or any other technical failures including any damage to entrant's or any other person's mobile handset or computer related to, or resulting from, participation in this promotion or the downloading of any materials related to this promotion.
27. If for any reason this promotion is not capable of running as planned because of infection by computer virus, bugs, tampering, unauthorized intervention, technical failures or any other causes beyond the reasonable control of the Promoter which corrupt or afiect the administration, security, fairness, integrity or proper conduct of this promotion, Company reserves the right in its sole discretion to cancel, terminate, modify or suspend the promotion, subject to any written directions made under applicable State or Territory legislation.
28. Caution: Any attempt to deliberately damage the Company’s promotional website or the information on the website, to cause malicious damage or interference with the normal functioning of the website, or to otherwise undermine the legitimate operation of this promotion may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, the Company reserves the right to seek damages to the fullest extent permitted by law. If the Company suffers loss or incurs any costs in
connection with any breach of these Terms or any other legal obligation by an entrant, the entrant agrees to indemnify the promoter for those losses, damages, and costs.
29. This voucher has no monetary value, is non-transferable, and cannot be used in conjunction with any other promotional offer.
30. Premier Sales Promotions Pvt. Ltd. and/or Company will have no legal and financial liability on unclaimed offers, incentives, vouchers, etc. beyond the applicable period of the promotional offer.
31. Premier Sales Promotions Pvt. Ltd., its clients, agents, and distributors accept no responsibility, financial or otherwise for the misuse of Premier Sales Promotions Pvt. Ltd. vouchers by the participants and are not liable for any personal loss or injury and cannot be held responsible for any disagreement concerning quality/ availability of featured offers.
32. The Promoter does not endorse the quality of any of the products or services being offered by the Premier Sales Promotions Pvt. Ltd or by the cashback partners. Any complaints or queries pertaining to the same would have to be taken up directly with the Premier Sales Promotions Pvt. Ltd marketing of such a product or service.
33. Premier Sales Promotions Pvt. Ltd., the Promoter, their clients, agents, and distributors will not be liable to replace any lost, stolen, or damaged vouchers/documents.
34. These Terms & Conditions are subject to Indian Law and the exclusive jurisdiction of the Courts in New Delhi
35. Last date to Register: 30/05/2024
36. Company: Havells India Limited
37. All offers supplied by PREMIER SALES PROMOTIONS PVT LTD, Mitra Towers, Kasturba Road, Bangalore 560001, India. E-mail: feedback@bigcity.in and all queries should be sent to the said address